![]() ![]() If you have disabled responses to ICMP on your network, hosts may appear to be unreachable to ping and traceroute, even if connections using other protocols can succeed. For more information on troubleshooting connectivity, see Connectivity issues.īoth ping and traceroute require that network nodes respond to ICMP. Traceroute to 192.168.1.10 (192.168.1.10), 32 hops max, 72 byte packetsįor more information on CLI commands, see the FortiWeb CLI Reference. If the host is not reachable, you can use traceroute to determine the router hop or host at which the connection fails: ![]() ![]() You can do this from the FortiWeb appliance using CLI commands.įor example, you might use ping to determine that 172.16.1.10 is reachable: If your FortiWeb appliance cannot connect to other hosts, try using ICMP ( ping and traceroute) to determine if the host is reachable or to locate the node of your network at which connectivity fails, such as when static routes are incorrectly configured. Some CLI commands provide troubleshooting information not available through the web UI third-party tools on external hosts can test connections from perspectives that cannot be achieved locally. ![]() Troubleshooting methods and tips may use: To locate network errors and other issues that may prevent connections from passing to or through the FortiWeb appliance, FortiWeb appliances feature several troubleshooting tools. ![]()
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